PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE ACCESSING OR USING THIS WEBSITE OR OUR SERVICE BY EMAILS, TEXTS, SOCIAL MEDIA CHANNELS AS THEY CONTAIN IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS, REMEDIES AND OBLIGATIONS. BY ACCESSING OR USING ANY PART OF THIS WEBSITE, YOU AGREE TO BE BOUND BY THESE TERMS OF USE. THESE TERMS OF USE APPLY TO ALL USERS OF THIS WEBSITE. IF YOU DO NOT AGREE TO ALL THE PROVISIONS OF THESE TERMS OF USE YOU MAY NOT ACCESS OR USE THIS WEBSITE OR ANY OF THE SERVICES PROVIDED BY THIS WEBSITE.

This document comprises the Terms of Use Agreement, hereinafter referred to as the “Agreement”, and constitutes a legally binding Agreement between you, (“You”,”Clients”) the visitor or member of our Website, or a client using our information consultancy service by email, phone call, texts, and social media channels (Youtube, Whatsapp, Tiktok, Instagram, Facebook, and any social media channels own by Glamjet) other hereinafter referred to as the “Website”, “Emails”,”Phone Calls”,”Texts”,”Social Media Channels” and Glamjet Pty Ltd, the limited liability company that serves as the owner and operator of this Website.

Glamjet Pty Ltd (“Glamjet”, “we”, “us”, “our”) -  is a legal entity registered under the law of Australia, ABN: 79673707107. 

As a condition precedent to you being able to use any of the tools, functions and services provided to you by this Website, and our Texts, Emails, and Social Media Channels , you must read and agree to be bound by each and every one of the terms and conditions contained in this Agreement. Should you access any component of this Website, our Emails, receiving any Phone Calls and Texts, access our Social Media Channels or use any tools, functions or services that this Website offers, register as a member, or receiving any Calls, Texts, view any text or graphics on this Website, in our Emails, or on our Social Media Channels, such activities on your part means expressly that you have read this Agreement and agree to be bound by the terms and conditions contained herein. Should you not agree to be bound by each and every term and condition contained in this Agreement you must leave this Website and our Texts, Emails, Calls, Social Media Channels at once and you may not use any tool or service that this Website, our Texts, our Emails, our Calls, and our Social Media Channels provides. You agree that you will also inform us in writing to info@glamjet.com.au with your request. We reserve the right to amend or modify this Agreement at any time with no prior notice to you. You are asked to read this Agreement each time you use any of our tools or services or view any content present on our Website, Texts, Emails, and Social Media Channels. Your usage of any tools or services or your viewing of any content of our Website, Texts, Emails, and Social Media Channels subsequent to our modification or change of any element of this Agreement is your express agreement that you agree to be bound by each and every term and condition of the new version of this Agreement. If you do not agree to be bound by all of these Terms, you may not access or use the Website, Texts, Emails, and Social Media Channels. 

You are granted a non-exclusive, non-transferable and revocable licence to access and use this Website according to the terms and conditions of this Agreement. You may use this Website only for personal, non-commercial usage.

1. Eligibility

This Website and our Texts, Emails, and Social Media Channels may only be used by natural persons, companies or other legal entities who have the legal capacity to enter into legally binding contracts under the law applicable in their country of residence. By agreeing to these Terms of Use Agreement, you represent that you are of legal age in your state or country of residence. You may not use this Website and/or any of our products and services provided by this Website for any illegal or unauthorised purpose. By agreeing to the Terms, you represent and warrant to us: (i) that you are at least eighteen (18) years of age or that you are of legal age in your state or country of residence, (ii) that you have not previously been suspended or removed from the Website, and (iii) that your registration and your use of the Website are in compliance with any and all applicable laws and regulations. If you are using the Website on behalf of an entity, organisation, or company, you represent and warrant that you have the authority to bind such organisation to these Terms and you agree to be bound by these Terms on behalf of such organisation.

2. Disclaimer

We provide a booking platform where clinics and hospitals overseas advertise their clinics, treatments, and packages. They are referred to as Service Providers. We receive administrative fees from clinics and hospitals which have contractual agreements with us. 

We do not endorse, recommend, or approve any healthcare provider or any third party service provider of any nature. We also work with travel agent, third part aggregators who provides translation services, ticket booking services, and transportation. We provide you with information so that you can begin to conduct your own research into whether or not medical tourism is appropriate for you. 

The Website, Texts, Emails, and Social Media Channels provides information services regarding health care issues with such information being provided on a global basis. We issue no warranty whatsoever and do not make any representations or warranties regarding the availability, suitability, reliability, merchantability, non-infringement, capability, usefulness or fitness for any general or particular purpose of the Website, or the tools, products or services herein supplied or sold or regarding the characteristics of services provided by or advertised through the Website, Texts, Emails, and Social Media Channels or regarding the timeliness, accuracy or usefulness of information obtained from or through the Website, Texts, Emails, and Social Media Channels. The Website, Texts, Emails, and Social Media Channels and all content contained, distributed, sold or published via the Website, Texts, Emails, and Social Media Channels is provided to you "As Is, Where Is", without any warranty of any kind, express or implied.

We and our consultant can typically assist with the following tasks: find information about various facilities, providers at location that Clients seek, assist in booking online information, forward Clients’ assessment forms to providers overseas so they can prepare quotes and treatment plan for Clients, receive deposit on behalf of facilities and providers overseas, help Clients plan itinerary that allows allows for the time Clients need at your destination before, during, and after your treatment or procedure, connect with a travel agent to book flight tickets and activities. Glamjet does not offer tours and travel services directly. In brief, we act as a communications bridge between You, the medical providers, hospital facilities, and travel agencies.

We do not provide health care and we do not provide any medical advice regarding the nature of health care treatment available in any location, including health care services that may be available outside Australia. It is up to each individual who uses the tools and services that we provide to conduct their own comprehensive due diligence of any health service, caregiver, physician or any other medical professional, medical facility, or health service prior to using such services. 

You must conduct sufficient personal research on your own so that you can make your own knowing and intelligent decision regarding whether or not you should travel abroad to receive medical care.  It is crucial that as part of your decision making process that you consult with your own physician or other licensed health care provider so that you may be fully informed about all the necessary facts and information required in order to make what may be the most important decision of your life.  Please consider asking your Australian based physician or other licensed health care provider in your country to directly speak to any physician or other health care provider and related facility director regarding any questions regarding the medical treatment that you may be considering undertaking abroad.

You, as our user, must agree to hold us harmless and to indemnify us from any claim of any nature arising from your use of our tools, services or your use of any health care professional, service or facility that you learn about via our Website, Texts, Emails, and Social Media Channels. Our Website, Texts, Emails, and Social Media Channels provides information only and we do not independently investigate any claims made by any third party that advertises on our Website, Texts, Emails, and Social Media Channels or regarding any information for any third party that is published on or via our Website, Texts, Emails, and Social Media Channels.

In order to assist you regarding making an informed decision, any medical care provider abroad will require your medical records so that they may be reviewed. We provide a forwarding service and will forward your electronic and paper medical records on your behalf to any foreign medical care providers that you have selected to review your medical history and present condition.  We do not review your medical documents as we are not a health care provider, we merely forward your documents via email attachment or via fax in the same way that you would send your materials if you were doing so yourself.

You agree to assume all responsibility regarding whatever decision you make about obtaining medical services abroad and you agree to hold us harmless from any claims arising from medical treatment that you receive abroad or consultations you receive from foreign medical care providers regardless of your location when you receive such a consultation.  Information that you view on our Website, Texts, Emails, and Social Media Channels may be inaccurate, incomplete or misleading. We do not screen the content that we provide on our Website, Texts, Emails, and Social Media Channels. Please use common sense when viewing any claims made by any third party that may be published on our Website, Texts, Emails, and Social Media Channels  or that you may learn indirectly via our Website, Texts, Emails, and Social Media Channels and verify all claims with your own independent health care provider. We are not responsible for the claims of any advertisements that appear on our Website, Texts, Emails, and Social Media Channels.

3. Newsletter

We provide a free monthly newsletter that you may subscribe to if you wish. You agree to independently investigate the claim of any third parties that you learn about in this newsletter and to refrain from seeking any professional care from any third party that you learn about in the newsletter unless you have first consulted with your own personal health care provider. We also allow our Website, Texts, Emails, and Social Media Channels users to request reception of information directly from foreign health care providers. In the event that you select to use that function, you agree to refrain from seeking any health care services from anyone who contacts you unless you have first consulted with your own health care service provider. Use of any health care provider that is not licensed within Australia is done so at your own sole risk and you agree to hold us harmless and to indemnify us from any loss, damages or injuries that you may sustain should you accept health care services from any entity, person, or facility outside Australia or any health care service provider or facility that is not duly licensed within Australia.

4. Third Party Services

Glamjet may provide tools through the Website, Texts, Emails, and Social Media Channels that enable you to export information to third party services. By using these tools, you agree that we may transfer such information to the applicable third party service. Such third party services are not under our control, and we are not responsible for their use of your exported information. The Website may also contain links to third-party websites and services (the “Linked Sites”). Glamjet provides these links as a convenience, but we neither control nor endorse these Linked Sites, nor has Glamjet reviewed or approved the content, advertising, products, services or other materials that appear on the Linked Sites. Glamjet is not responsible for the Linked websites, including the legality, accuracy or appropriateness of any content, advertising, products, services or other materials on or available from any Linked websites. You acknowledge and agree that Glamjet shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of any of the Linked websites, including the advertising, products, services or other materials available on or through the Linked Websites. In the event you are the owner or a Linked Website and want to remove content related to a Linked website, please contact us at info@glamjet.com.au

Websites, Texts, Emails, and Social Media Channels and all such commercial publications may publish content on the Website, Texts, Emails, and Social Media Channels under two circumstances:

• Prior approval is sought in writing, and approved in writing, by authorised personnel of Glamjet.
• That subject references or links are done in a way that is fair and legal and does not in any way, whether directly or indirectly, damage or take advantage of our reputation. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link from any Website, Texts, Emails, and Social Media Channels  that is not owned by and/or operated by you unless you have obtained our prior written permission.

We may post rules, guidelines or policies. Upon the posting of such materials, they immediately become incorporated by reference into this Agreement as if fully set forth herein.

5. Prohibited Conduct

By using Website, Texts, Emails, and Social Media Channels, you agree not to: 

• Use our Website, Texts, Emails, and Social Media Channels for any illegal purpose, or in violation of any local, state, national, or international law;
• violate, or encourage others to violate, the rights of third parties, including by infringing or misappropriating third party intellectual property rights;
• post, upload, or distribute any User Content or other content that is unlawful, defamatory, libellous, inaccurate or that a reasonable person could deem to be objectionable, profane, indecent, pornographic, harassing, threatening, embarrassing, hateful, or otherwise inappropriate;
• interfere with security-related features of the Website, Texts, Emails, and Social Media Channels including by (i) disabling or circumventing features that prevent or limit use or copying of any content, or (ii) reverse engineering or otherwise attempting to discover the source code of the Website, Emails, and Social Media Channels  or any part thereof except to the extent that such activity is expressly permitted by applicable law;
• interfere with the operation of the Website, Texts, Emails, and Social Media Channels or any user’s enjoyment of the Website, Texts, Emails, and Social Media Channels including by (i) uploading or otherwise disseminating viruses, adware, spyware, worms, or other malicious code, (ii) making unsolicited offers or advertisements to other users of the Website, or (iii) attempting to collect, personal information about users or third parties without their consent;
• perform any fraudulent activity including impersonating any person or entity, claiming false affiliations, accessing the Website accounts of others without permission, or falsifying your age or date of birth;
• or sell or otherwise transfer the access granted herein or any Materials (as defined below) on the Website.

6. User Content

6.1 General

You are prohibited from using negatively impacting language, profanity, racism, or any communication that would harm another user on our platform. Certain features of the Website, Texts, Emails, and Social Media Channels may permit users to post content, including text messages, online messages, reviews, photos, video, images, folders, data, text, and other types of works (collectively called, “User Content”) and to publish User Content on the Website, Review Platforms, and Social Media Channels . All User Content except personal information is the sole property of the Website, Texts, Emails, and Social Media Channels. Any use of your User Content by Glamjet may be without any compensation paid to you.

6.2 Limited License Grant to Other Users

By posting and sharing User Content with another user of the Website, Review Platforms, Social Media Channels , you hereby grant that user a non-exclusive licence to access and use such User Content as permitted by these Terms and the functionality of the Website.

6.3 Representations and Warranties

You are solely responsible for your User Content and the consequences of posting or publishing User Content. By posting and publishing User Content, you affirm, represent, and warrant that:

You are the creator and owner of, or have the necessary licences, rights, consents, and permissions to use and to authorise Glamjet and users of the Website, Review Platforms, and Social Media Channels  to use and distribute your User Content as necessary to exercise the licences granted by you and in the manner contemplated by Glamjet and these Terms;

Your User Content, and the use thereof as contemplated herein, does not and will not: (a) infringe, violate, or misappropriate any third-party right, including any copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right; or (b) slander, defame, libel, or invade the right of privacy, publicity or other property rights of any other person.

6.4 Content Disclaimer

We are under no obligation to edit or control User Content that you and other users post or publish. We do not endorse, represent, or guarantee the completeness, accuracy, reliability or usefulness of any User Content. We expressly disclaim any and all liability in connection with User Content. However, Glamjet may at any time and without prior notice, remove any User Content that in our sole judgement violates these Terms. You understand that when using the Website, Texts, Emails, Review Platforms, and Social Media Channels you will be exposed to User Content from a variety of sources and acknowledge that User Content may be inaccurate, offensive, indecent or objectionable. You agree to waive, and hereby do waive, any legal or equitable rights or remedies you have or may have against Glamjet with respect to User Content.

You further acknowledge that Glamjet may review, monitor, edit, control, distribute, refuse to distribute, block access, re-format, alter, distort, delete or remove User Content in order to satisfy any applicable law, enforce our Terms, or protect the rights, property or safety of Glamjet, Glamjet users or any third party in our sole discretion. For additional details on our use of User Content, please review our Privacy Policy. Questions regarding User Content and the removal of User Content should be directed to info@glamjet.com.au in writing.

6.5 Personal information

Glamjet may collect, hold and process your personal information when you are using this Website or any of our services.  We collect, hold and process any of your personal information in accordance with our Privacy Policy.  You have to accept our Privacy Policy before using this Website or any related Services. To view our Privacy Policy.

7. Termination

If you violate these Terms, your permission to use the Website, Texts, Emails, and Social Media Channels will automatically terminate. Additionally, Glamjet, in its sole discretion may terminate your user account on the Website, Texts, Emails, and Social Media Channels or suspend or terminate your access to the Website, Texts, Emails, and Social Media Channels at any time, with or without notice. We also reserve the right to modify the Website, Texts, Emails, and Social Media Channels at any time without notice to you. We will have no liability whatsoever on account of any change to the Website, Texts, Emails, and Social Media Channels  or any suspension or termination of your access to or use of the Website, Texts, Emails, and Social Media Channels. You may terminate your account at any time by contacting customer service at info@glamjet.com.au in writing. If you terminate your account, you will remain obligated to pay all outstanding fees, if any, relating to your use of the Website, Texts, Emails, and Social Media Channels incurred prior to termination. You agree that monetary damages may not adequately provide a remedy for us if you violate any of the terms and conditions of this Agreement and you agree that we may approach a Court should you violate any element of this Agreement.

8. Intellectual Property Notices

You agree that you have been suitably noticed of any trademark, trade dress, service mark, copyright, patent or any other intellectual property rights or property rights of any nature and any violation by you of any such property rights is fairly deemed to be “willful” in nature. All product names, marks, logos, symbols, and company names are the property of their respective owners and subject to the protection of State, Federal and International laws and regulations.

9. Ownership and Proprietary Rights

The Website is owned and operated by Glamjet. The visual interfaces, graphics, design, reports, analyses, informational content, computer code (including source code or object code) and any other copyrighted materials, products, software, services, and all other elements or contents of the Website, Texts, Emails, and Social Media Channels provided by or on behalf of Glamjet (the “Materials”) are protected by all applicable intellectual property and proprietary rights laws. All Materials contained in the Website or as presented on any Glamjet website, are the property of Glamjet or our third-party licensors.

Except as expressly authorised in writing by Glamjet or as permitted on this website or under applicable law, you may not reproduce, republishing, display, or otherwise make use of any materials including modifying, transforming, translating, or otherwise use portions of materials for any republican purpose, either commercially or for private use. If we determine, at our sole discretion, to grant you permission to republish the Materials, this permitted use of the Materials must cite Glamjet (or its licensors) as the source and copyright holder of the Materials in accordance with attribution and copyright guidelines provided to you by Glamjet. If we grant you republication rights, you are not able to use the Materials in any manner inconsistent with the written approval provided to you by Glamjet. Glamjet reserves all rights to the Materials not expressly granted in these Terms. Glamjet does not grant any licence or other permission for links or other use of the Website or its Content if such use or link: (a) suggests that the Glamjet promotes or endorses any third party’s causes, ideas, political campaigns, websites, products or services, (b) copies, displays, disseminates or otherwise uses the Content without Glamjet’s express written consent, or (c) uses the Content for commercial purposes. Furthermore, Glamjet does not grant its consent for links to the Website where the linking party engages in any Prohibited Conduct (as described in these Terms of Use). Glamjet reserves the right to withdraw permission for any link at any time.

10. Indemnity

Our Website, Texts, Emails, and Social Media Channels  are not intended to provide professional medical, financial or other advice and is for informational purposes only. Information on our Website, Texts, Emails, and Social Media Channels should never be used as a substitute for professional advice. You agree that you will be personally responsible for your use of the Website, Texts, Emails, and Social Media Channels  and you agree to defend, indemnify and hold harmless Glamjet and its officers, directors, employees, consultants, affiliates, subsidiaries and agents (collectively, the “Glamjet Entities”) from and against any and all claims, liabilities, damages, losses and expenses, including reasonable attorneys’ and accounting fees and costs, arising out of or in any way connected with (i) your access to, use of or alleged use of our Website, Texts, Emails, and Social Media Channels; (ii) your violation of the Terms or any representation, warranty, or agreements referenced herein, or any applicable law or regulation; (iii) your violation of any third party right, including without limitation any intellectual property right, publicity, confidentiality, property or privacy right; or (iv) any disputes or issues between you and any third party. We reserve the right, at our own expense, to assume the exclusive defence and control of any matter otherwise subject to indemnification by you, and in such case, you agree to cooperate with our defence of such claim.

11. Automatic Viewing or Usage of this Website and our Texts, Emails, and Social Media Channels

You may not use any automated scripts or “robots” to access, copy, or manipulate any content provided on this Website, and our Texts, Emails, and Social Media Channels. You may not engage in denial of service attacks upon the servers that publish this Website, and our Texts, Emails, and Social Media Channels. You may not engage in any content that uses more than .01% of the hardware and software infrastructure of this Website, and our Texts, Emails, and Social Media Channels .

12. Purchases

Should you purchase a service or product from Service Providers through us, you agree to provide us with true, complete and correct credit information, that your credit card company will honor the charge you have placed against your account, that you will refrain from “charging back” the charge for any reason and that you will in fact pay for the product or service that you have ordered or placed, including all applicable taxes.

13. Limitation of Liability

We are not responsible for any damages arising from your use of this Website, or booking services and packages from Texts, Emails, and Social Media Channels, or any tools, functions or services that this Website, and our Texts, Emails, and Social Media Channels provides to you, whether the cause of action be based on tort, breach of contract, or any other legal theory, including punitive, actual, indirect, incidental or consequential damages of any nature or due to any cause of any nature. You agree to hold us harmless from any loss or harm of any nature, and any future loss, medical costs, or legal costs due to your usage of this Website or any tool, product or service that we provide to you, whether directly or indirectly. We are not responsible for any medical care or other professional care that you receive from any person, entity or business that you learn about via our Website. You must conduct your own due diligence and investigation regarding the appropriateness of seeking professional care from any person, facility or entity that you learn about via our Website, Texts, Emails, and Social Media Channels prior to seeking such care. You are solely responsible for any loss or injury that occurs to you or any third party you share such information with should you or that third party seek the professional care offered by any person, facility or entity that you learn about via our Website, Texts, Emails, and Social Media Channels whether directly or indirectly. The total aggregate liability of Glamjet to a you for loss or damage arising out of or in connection with this agreement or the goods or services, whether in contract, tort (including negligence), under an indemnity, under statute, or otherwise at law or in equity, shall be limited to our commission received from booking service or $1000, whichever is lower. 

14. Jurisdiction

This Agreement, including all Disclaimers, will be governed by and construed in accordance with the laws of Australia. Subject to the provisions of this Section all disputes, controversies or claims arising out of or relating to this Agreement will be resolved through mandatory binding arbitration conducted in Australia, and the terms and conditions of this Agreement. The arbitrator's fees will be shared equally by the parties and each party will bear its own costs and attorneys' fees. All papers, documents, or evidence, whether written or oral, filed with or presented in connection with the arbitration proceeding will be deemed by the parties and by the arbitrator to be confidential information of both parties. The arbitrator chosen in accordance with these provisions will not have the power to alter, amend or otherwise affect the terms of these arbitration provisions or the provisions of this Agreement. Notwithstanding the foregoing, nothing in this Section shall prevent either party from applying for relief. Any and all disputes regarding the content presented on this Website, Texts, Emails, and Social Media Channels must be resolved through arbitration as set forth in this section.

15. Foreign Usage

We make no representation that the usage of this Website, and our Texts, Emails, and Social Media Channels or the content provided herein, will not violate the laws of your local jurisdiction. You are responsible for the laws of your jurisdiction, especially if you are accessing this Website from outside Australia. Do not use this Website, our Texts, Emails, and Social Media Channels if such usage violates the law of the jurisdiction in the state or country which you reside

16. General Information

This Website and our Texts, Emails, and Social Media Channels may contain typographical errors or mistakes, and we disclaim any responsibility for such errors and you agree to hold us harmless from any legal responsibility for such errors. We may revise or modify any portion of this Agreement at any time without notice to you. You must read this Agreement each time you visit our Website or use any tool or service that we provide to you via this Website, our Texts, Emails, and Social Media Channels or elsewhere. Any usage of this Website and our Texts, Emails, and Social Media Channels or tools, functions or services that we provide you means that you have read the most current version of this Agreement and you agree to be bound by the terms and conditions of the latest version of this Agreement.

17. Notice

Notices to you may be issued via electronic mail or by surface mail, at our sole selection. 

If you would like to cancel service, request a refund, or make a complaint, you must notify us in writing to info@glamjet.com.au. Direct messages, text messages, or comments on our social media’s posts are not considered official form of communication for these purposes. 

18. Questions and contact information

If you have any questions or concerns about this Terms of Use Agreement, feel free to contact us at any time via email: info@glamjet.com.au